1. No Guarantee of Approval
Visa approval is entirely subject to the decision of the relevant embassy, immigration authority or government authority. Salam Travel Solutions does not guarantee visa approval under any circumstances.
2. Our Role
Our service covers documentation guidance, application assistance and submission support only. The final decision — including approval, refusal, processing time and any interview — rests solely with the authority.
3. Fees
Government and embassy fees are non-refundable regardless of the outcome. Service fees, once work has begun, are also non-refundable.